Have a question or need to reach us?

If you are experiencing a medical emergency, call 911 or go to your local emergency room.

This is page is not monitored on a daily basis and should not be used to address emergent or urgent medical needs. Please note the following guidelines: 

o        do not use this page to communicate your health care needs,

o        do not disclose personal health information,

o        do not address medico-legal concerns (such as patient consent, etc.).

o        do not use this form to request medical or billing records (see information below).

If you would like to schedule or change an appointment or find your location/provider, please call 817-702-1100. 

Colleagues who review these messages do not have access to patient records or billing. Copies of your medical records and reports can be obtained through our Health Information Management/Medical Records Department by calling 817-702-1011. If you have questions about your bill or need copies of billing records, contact our billing office at 817-702-8450. 

If you wish to share any concerns and/or feedback about the care you or your loved ones have received, please contact Patient Relations by calling 817-702-1333.

Anonymous submissions, solicitations, or submissions that do not adhere to the above guidelines will be ignored.

Contact Information

Acclaim Multi-Specialty Group – Corporate Office

Phone: 817-702-2450

Email: questions@teamacclaim.org

              (Mailbox is not monitored daily and not for medical information/needs)

Schedule Appointment: 817-702-1100

Billing Information

Phone: 817-702-8450

Email: acclaimpatientservices@teamacclaim.org

Medical Records

Phone: 817-702-1011

Email: medical_records@jpshealth.org